CareBestie Privacy Policy
Last Updated: June 22nd, 2026
Table of contents:
General & Scope
This website serves as the promotional and informational Website for CareBestie, Inc. and CareBestie Tech Ltd (hereinafter: "we" or "our" or "us"). This policy applies strictly to your interactions with this website (hereinafter: "the Website") and does not apply to our EMR-integrated AI software products.
We respect your privacy and are committed to protecting your personal information. We take industry-standard, reasonable administrative and technical steps to protect the Website from unauthorized access, though absolute security cannot be guaranteed. We retain website visitor information only for as long as necessary to fulfill the commercial purposes outlined in this policy.
By using the Website, you agree to this Privacy Policy. If you do not agree, please do not use the Website. We may update this policy periodically, and your continued use constitutes acceptance of those changes.
What information we collect
The Website is primarily informational, but we may collect certain information in two ways:
Information You Actively Provide:
Contact & Demo Requests: When you sign up for product updates, request a product demo, or contact our sales/support teams, we collect personal information such as your name, corporate email address, phone number, and organization name.
Information Collected Automatically:
Technical Logs: Your IP address, browser type, operating system, and access times.
Usage Data: Pages viewed, time spent on pages, and links clicked via third-party analytics tools.
CRITICAL NOTICE REGARDING PATIENT DATA:
This is a promotional website only. CareBestie strictly prohibits the submission of Protected Health Information (PHI) or patient medical data through this Website's contact forms. Our actual AI clinical services operate exclusively within the secure, HIPAA-compliant EMR infrastructure of our healthcare provider clients.
How we use information
We use information collected through the Website to:
Respond to your B2B inquiries, schedule product demonstrations, or provide customer support.
Send marketing communications, newsletters, and product updates (where legally permitted, and you may opt out at any time).
Secure, monitor, and optimize the performance and layout of our website.
Comply with applicable federal, state, and local US laws and regulations.
Third-Party Tracking, Cookies, and Analytics
We utilize cookies, web beacons, and tracking technologies to monitor website performance and manage our B2B marketing campaigns.
Our Tracking Stack
We utilize third-party services including Google Analytics, Meta Pixel, and PostHog to analyze traffic and measure marketing effectiveness.
US Privacy Compliance Note: Under certain US state laws (like the California Consumer Privacy Act), sharing information with third parties via marketing pixels for targeted advertising may be deemed a "sale" or "sharing" of personal data.
Your Control: You can manage your cookie preferences through our website cookie banner or by adjusting your browser settings to refuse cookies. You can also use universal opt-out mechanisms like the Global Privacy Control (GPC) signal on your browser to automatically opt out of targeted tracking.
Sharing of Information
We do not sell your personal data for monetary compensation . However, in some cases we may disclose your information to:
Service Providers: Trusted vendors who assist us in operating our website, hosting data, sending emails, or analysing traffic (e.g., cloud hosts, CRM platforms).
Legal Authorities: If required to do so by US federal or state law, or in response to a valid subpoena or government request.
Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business.
Technical information, cookies and analytics tools
As mentioned above, when you use the Site, certain technical information may be automatically collected, including IP addresses, browser type, operating system, device data, access times, pages viewed and other usage data.
This information is collected through cookies, log files and similar technologies, as well as through third-party services (for example: Google Analytics, Meta Pixel and PostHog) used by the Company for analysis, security, performance monitoring and measuring the effectiveness of marketing activities.
The information is collected and used for the purpose of operating the Site, securing it, analyzing its usage patterns, improving the services presented on the Site and measuring the performance of campaigns and marketing activities.
Please note: As a user, you have the right to independently refuse to accept cookies and/or web beacons through your browser, unless these files are necessary to prevent fraud or ensure the security of the site. However, refusing to accept these files may interfere with the use of the site.
US State Privacy Rights (e.g., California, Virginia, Texas)
Depending on your state of residence in the US, you may have specific statutory rights regarding the personal information we collect through this Website. These may include:
Right to Know/Access: The right to request a copy of the specific personal data we have collected about you.
Right to Delete: The right to request that we delete the personal information we collected from you.
Right to Correct: The right to request that we fix inaccuracies in your personal data.
Right to Opt-Out: The right to opt out of the "sharing" or "sale" of your data for cross-context behavioural or targeted advertising.
To exercise any of these rights, please submit a request to privacy@carebestie.com. Note that for any inquiries regarding actual medical records or clinical data handled by our AI tool inside a hospital's EMR, you must contact your healthcare provider directly, as CareBestie does not control or hold those records via this Website.
Children's Online Privacy Protection Act (COPPA) Compliance
Our Website is strictly intended for healthcare providers, administrators, and adult B2B buyers. We do not knowingly collect or solicit personal information from children under the age of 13. If we learn that we have inadvertently collected personal information from a child under 13, we will delete that information immediately.
Third party products & Links
Our company provides sophisticated AI technological solutions to support medical operations within EMR systems. However, those systems are governed by separate enterprise agreements and Business Associate Agreements (BAAs). This Website may contain links to external sites; we are not responsible for the privacy practices of third-party websites.
Contact us
If you have any questions, concerns or complaints, or if you wish to exercise your rights, please contact us at:
CareBestie, Inc.
1032 E BRANDON BLVD
Brandon, FL 33511
Email: privacy@carebestie.com
