Know exactly how your patients feel - before it impacts your business
Know exactly how your patients feel - before it impacts your business
Know exactly how your patients feel - before it impacts your business
AI-powered calls that capture real patient sentiment, detect risks early, and turn feedback into action.
sentiment
Positive - 85%
emotion
Calm / Engaged
risk alert
Low
Trusted by home
health clients
Trusted by home
health clients
How it works
How it works
How it works
Michael calls patients after key moments
After visits, discharges, or missed appointments - natural, conversational check-ins that patients actually want to take
Advanced AI analyzes tone, word choice, and frustration signals to detect what patients really mean, not just what they say.
Understands sentiment + intent
Real-time dashboards and alerts notify you of issues before they escalate. Actionable intelligence, not just data.
Flags risks + surfaces insights
Michael calls patients after key moments
After visits, discharges, or missed appointments - natural, conversational check-ins that patients actually want to take
Understands sentiment + intent
Advanced AI analyzes tone, word choice, and frustration signals to detect what patients really mean, not just what they say.
Flags risks + surfaces insights
Real-time dashboards and alerts notify you of issues before they escalate. Actionable intelligence, not just data.
What you get
Real outcomes that impact your bottom line
Real outcomes that impact your bottom line
Real outcomes that impact your bottom line
Improve satisfaction
Catch unhappy patients early
Resolve issues before complaints
Show patients you genuinely care
Increase retention
Reduce silent churn
Strengthen patient trust
Build long-term loyalty
Protect revenue
Avoid lost patients
Improve referral rates
Reduce negative reviews
The results speak for themselves
The results speak for themselves
0%
0%
75%
Engagement rate vs 15% for surveys
0%
0%
60%
Issues escalated affecting patient experience
Where we create impact
Where we create impact
Patient satisfaction
Identify friction points early and improve experience across the entire journey.
+70%
response rate
Across multiple implementations
Welcome calls
Proactively connect with new patients to improve start-of-care experience.
95%
reached within 30 hours
Measured within first 7 days
Post-discharge follow-up
Engage discharged patients at regular intervals using the power of voice and texts for better outcomes
<30%
connectivity lift
compared to call campaigns
After-hours patient support
Capture missed calls and patient needs when your team is offline.
+75%
of call handled without human intervention
Based on after-hours call data
Post-discharge follow-up
Post-discharge follow-up
Engage discharged patients within the critical window for better outcomes.
Engage discharged patients at regular intervals using the power of voice and texts for better outcomesץ
Engage discharged patients at regular intervals using the power of voice and texts for better outcomes.
+32%
<30%
Engagement rate
connectivity lift
across 4 agencies
compared to call campaigns
After-hours patient support
After-hours patient support
Capture missed calls and patient needs when your team is offline.
+27%
+75%
More conversions
of call handled without human intervention
Based on after-hours call data
Welcome calls
Welcome calls
Proactively connect with new patients to improve start-of-care experience.
+18%
95%
+95%
Patient satisfaction
reached within 30 hours
Measured within first 7 days
Patient satisfaction
Patient satisfaction
Identify friction points early and improve experience across the entire journey.
+22%
+70%
Higher HCAHPS scores
response rate
Across multiple implementations
Don't wait for complaints to understand your patients
Don't wait for complaints to understand your patients
Don't wait for complaints to understand your patients
Start capturing real patient sentiment today
Start capturing real patient sentiment today
Trusted by home health clients
Trusted by home health clients
Trusted by home
health clients
Trusted by home
health clients