Solutions

Company

The leading
AI voice
platform for

care at home.

Meet Michael, the AI voice agent that calls and answers patients, follows up between visits, and surfaces what needs your team.

Request a demo

LIVE PATIENT CALLMichael · Answering for your agency
CONNECTED
PATIENT SAYS

“I wish I knew when my nurse was coming.”

Patient experience signalCare team notifiedEMR

Customer stories

Hear it from

Hear it from

Hear it from

the care teams.

the care teams.

the care teams.

Company logo

Human time, where it matters.

"It’s about adding a new layer of patient engagement that helps agencies understand when and where human intervention is actually needed."

Sean Spellberg
CEO at Pinnacle
Read Success Story
Sean Spellberg portrait

Welcome Calls

Prepare the patient and care team for a successful start of care.

Patient Satisfaction

Regular check-ins across your census, never more than twice a week, in HHCAHPS language. Dissatisfaction gets caught while you can still fix it. ✓ Continuous monitoring across your entire patient population

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Care Center

Every inbound call answered in your agency's name, business hours and after hours. Urgent calls transfer live to your on-call team. The rest is summarized by morning. ✓ Cuts inbound call load by more than half.

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Visit Coordination

Michael confirms tomorrow's visits and relays timing both ways, so patients stop wondering when the clinician will arrive. ✓ Addresses the top driver of patient complaints.

Post Discharge Followup

From day 14 to day 120, Michael stays in touch, hears health declines as they start, and brings patients back on service when they need care again. ✓ Patient reach doubles by the fourth call.

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Before care

Welcome Calls

Prepare the patient and care team for a successful start of care.

During care

Patient Satisfaction

Regular check-ins across your census, never more than twice a week, in HHCAHPS language. Dissatisfaction gets caught while you can still fix it. ✓ Continuous monitoring across your entire patient population

Explore more

Care Center

Every inbound call answered in your agency's name, business hours and after hours. Urgent calls transfer live to your on-call team. The rest is summarized by morning. ✓ Cuts inbound call load by more than half.

Explore more

Visit Coordination

Michael confirms tomorrow's visits and relays timing both ways, so patients stop wondering when the clinician will arrive. ✓ Addresses the top driver of patient complaints.

After care

Post Discharge Followup

From day 14 to day 120, Michael stays in touch, hears health declines as they start, and brings patients back on service when they need care again. ✓ Patient reach doubles by the fourth call.

Explore more
epic
enzo
WellSky
HCHB
Axxess
matrix
Michael
Enterprise ready
Built to fit inside
how your agency already works.
Michael connects to the tools your care team already uses, and stays inside the clinical boundaries, oversight, and privacy standards your agency requires.
Reach
87%
of patients successfully connected
Uncovered
1 in 8
disclosed hospitalisation, ER or fall
Engage
30%
of alerts helped keep agency records up to date

Partners & memberships

Connected to the

Connected to the

Connected to the

home health community.

home health community.

home health community.

The partners and industry organizations we work with
and belong to.

Connected across home health.

Technology partners and industry organizations helping us build patient conversations into the way home health already works.

Request a demo

Request a demo

COMPANY EVENTS

Where CareBestie shows up.

Where CareBestie shows up.

Michael connects to the tools your care team already uses, and stays inside the clinical boundaries, oversights, and privacy standards your agency requires.

Michael connects to the tools your care team already uses, and stays inside the clinical boundaries, oversights, and privacy standards your agency requires.

Frequently Asked Questions.

Frequently Asked Questions.

Frequently Asked Questions.

What can CareBestie automate for a home health agency?

How does CareBestie communicate with patients and staff?

Does CareBestie integrate with our EHR?

What happens when CareBestie hears something unexpected or concerning?

Will CareBestie create more work for our staff?

How does CareBestie keep patient information secure?

LIVE PATIENT CALLMichael · Answering for your agency
CONNECTED
PATIENT SAYS

“I wish I knew when my nurse was coming.”

Patient experience signalCare team notifiedEMR

The leading
AI voice
platform for

care at home.

Meet Michael, the AI voice agent that calls and answers patients, follows up between visits, and surfaces what needs your team.

Request a demo

LIVE PATIENT CALLMichael · Answering for your agency
CONNECTED
PATIENT SAYS

“I wish I knew when my nurse was coming.”

Patient experience signalCare team notifiedEMR

The leading
AI voice
platform for

care at home.

Meet Michael, the AI voice agent that calls and answers patients, follows up between visits, and surfaces what needs your team.

Request a demo

The leading
AI voice
platform for

care at home.

Meet Michael, the AI voice agent that calls and answers patients, follows up between visits, and surfaces what needs your team.

Request a demo

LIVE PATIENT CALLMichael · Answering for your agency
CONNECTED
PATIENT SAYS

“I wish I knew when my nurse was coming.”

Patient experience signalCare team notifiedEMR

The leading
AI voice
platform for

care at home.

Meet Michael, the AI voice agent that calls and answers patients, follows up between visits, and surfaces what needs your team.

Request a demo

LIVE PATIENT CALLMichael · Answering for your agency
CONNECTED
PATIENT SAYS

“I wish I knew when my nurse was coming.”

Patient experience signalCare team notifiedEMR

The leading AI voice platform for

care at home.

Meet Michael, the AI voice agent that calls and answers patients, follows up between visits, and surfaces what needs your team.

Request a demo

LIVE PATIENT CALLMichael · Answering for your agency
CONNECTED
PATIENT SAYS

“I wish I knew when my nurse was coming.”

Patient experience signalCare team notifiedEMR
LIVE PATIENT CALLMichael · Answering for your agency
CONNECTED
PATIENT SAYS

“I wish I knew when my nurse was coming.”

Patient experience signalCare team notifiedEMR