We handle patient communication
Welcome calls, check-ins, visit coordination, patient satisfaction,
and post-discharge follow-up
MEET MICHAEL
Voices have been altered to protect privacy.
Request a demo
Built for healthcare teams
Trusted by home
health clients
Trusted by home
health clients
USE CASE
After-Hours Patient Support
Address patient needs and avoid missed calls when your team is offline. Extend coverage without increasing staffing. ✓ 75%+ of calls handled without human intervention
USE CASE
Patient Satisfaction
Identify friction points early and improve patient experience across the entire episode. Gain real-time visibility into patient satisfaction. ✓ Continuous satisfaction monitoring across your entire patient population.
USE CASE
Welcome Calls
Proactively connect with new patients to improve start-of-care. Improve patient confidence from day one. ✓ 95% of patients reached within 30 hours of referral.
USE CASE
Post-Discharge Follow-Up
Stay connected with discharged patients and identify new care needs. Generate new episodes of care from your discharged population. ✓ Ongoing outreach for up to 120 days after discharge.
USE CASE
Scheduling & Visit Coordination
Confirm visits, resolve scheduling issues, and keep patients and care teams aligned. Reduce dissatisfaction caused by scheduling breakdowns. ✓ Address issues that drive 35% of patient dissatisfaction.
USE CASE
After-Hours Patient Support
Address patient needs and avoid missed calls when your team is offline. Extend coverage without increasing staffing. ✓ 75%+ of calls handled without human intervention
USE CASE
Patient Satisfaction
Identify friction points early and improve patient experience across the entire episode. Gain real-time visibility into patient satisfaction. ✓ Continuous satisfaction monitoring across your entire patient population.
USE CASE
Welcome Calls
Proactively connect with new patients to improve start-of-care. Improve patient confidence from day one. ✓ 95% of patients reached within 30 hours of referral.
USE CASE
Post-Discharge Follow-Up
Stay connected with discharged patients and identify new care needs. Generate new episodes of care from your discharged population. ✓ Ongoing outreach for up to 120 days after discharge.
USE CASE
Scheduling & Visit Coordination
Confirm visits, resolve scheduling issues, and keep patients and care teams aligned. Reduce dissatisfaction caused by scheduling breakdowns. ✓ Address issues that drive 35% of patient dissatisfaction.
process
How it works
How it works
Familiar, agency branded phone calls
Triggered based on patient condition, episode stage, and risk profile.
Questions adapt to symptoms, history, and language preferences.
Personalized conversations in the patient’s language
Early signals around condition changes, confusion, and satisfaction are captured as they emerge.
Real time patient insight
Familiar, agency branded phone calls
Triggered based on patient condition, episode stage, and risk profile.
Questions adapt to symptoms, history, and language preferences.
Personalized conversations in the patient’s language
Early signals around condition changes, confusion, and satisfaction are captured as they emerge.
Real time patient insight
Familiar, agency branded phone calls
Triggered based on patient condition, episode stage, and risk profile.
Questions adapt to symptoms, history, and language preferences.
Personalized conversations in the patient’s language
Early signals around condition changes, confusion, and satisfaction are captured as they emerge.
Real time patient insight
Request a demo
The real value was the operational clarity...
The real value was the operational clarity...
The real value was the operational clarity...
The real value was the operational clarity...
The real value was the operational clarity...
What CareBestie actually does
Why this matters now
CareBestie connects with patients through natural, empathetic phone conversations - fitting existing patient behavior.
Runs ongoing patient check-ins across your census.
Translates conversations into real-time operational signals.
Routes only meaningful issues to the right team, so clinicians intervene when it truly matters.
Request a demo
What CareBestie
actually does
Why this
matters now
CareBestie connects with patients through natural, empathetic phone conversations - fitting existing patient behavior.
Runs ongoing patient check-ins across your census.
Translates conversations into real-time operational signals.
Routes only meaningful issues to the right team, so clinicians intervene when it truly matters.
Request a demo
What CareBestie actually does
Why this matters now
CareBestie connects with patients through natural, empathetic phone conversations - fitting existing patient behavior.
Runs ongoing patient check-ins across your census.
Translates conversations into real-time operational signals.
Routes only meaningful issues to the right team, so clinicians intervene when it truly matters.
Request a demo
What CareBestie actually does
Why this matters now
CareBestie connects with patients through natural, empathetic phone conversations - fitting existing patient behavior.
Runs ongoing patient check-ins across your census.
Translates conversations into real-time operational signals.
Routes only meaningful issues to the right team, so clinicians intervene when it truly matters.
Request a demo
Bud Langham
Former EVP of Clinical Excellence & Strategy at Enhabit Home Health
CareBestie integrates
with your EMR
Your EMR
Intelligence & engagement layer
Signals & Insights
Condition changes, confusion, satisfaction
After-hours
Coverage
Without expanding staff
Patient Check-ins
Natural phone conversations
Care Team Routing
Only relevant issues, human oversight
Frequently Asked Questions.
Frequently Asked Questions.
Frequently Asked Questions.
What is the business opportunity in partnering with CareBestie?
How quickly can we go live?
Do we need to dedicate resources from our staff?
Does CareBestie integrate with existing systems?
How is data privacy and security handled?
What kind of support do you provide?
How do you measure ROI?
What is the pricing model?
What if there’s an outage?
Senior Advisor
Bud Langham
Former SVP of Clinical Excellence & Strategy at Enhabit Home Health
" The future of home health depends on how well we incorporate AI into daily practice. It’s the only way to meet rising demand, maintain quality, and give teams the support they need. CareBestie is leading that shift "
Click to Read why I joined CareBestie
Bud Langham
Former EVP of Clinical Excellence & Strategy at Enhabit Home Health
CareBestie integrates with your EMR
Your EMR
Intelligence & engagement layer
Signals & Insights
Condition changes, confusion, satisfaction
After-hours Coverage
Without expanding staff
Patient Check-ins
Natural phone conversations
Care Team Routing
Only relevant issues, human oversight
CareBestie integrates with your EMR
Your EMR
Intelligence & engagement layer
Patient Check-ins
Natural phone conversations
Signals & Insights
Condition changes, confusion, satisfaction
After-hours Coverage
Without expanding staff
Care Team Routing
Only relevant issues, human oversight
Trusted by home
health clients
Trusted by home
health clients
Bud Langham
Former EVP of Clinical Excellence & Strategy at Enhabit Home Health
We handle patient communication
Welcome calls, check-ins, visit coordination, patient satisfaction,
and post-discharge follow-up
MEET MICHAEL
Voices have been altered to protect privacy.
Request a demo
Built for healthcare teams
We handle patient communication
Welcome calls, check-ins, visit coordination, patient satisfaction,
and post-discharge follow-up
MEET MICHAEL
Voices have been altered to protect privacy.
Request a demo
Built for healthcare teams
We handle patient communication
Welcome calls, check-ins, visit coordination, patient satisfaction, and post-discharge follow-up
MEET MICHAEL
Voices have been altered to protect privacy.
Request a demo
Built for healthcare teams
Trusted by home
health clients
Trusted by home
health clients