CareBestie | Patient Engagement Infrastructure for Home Health

Solutions

Company

Built for the realities of home health.

Request a demo

CareBestie connects with patients through natural, empathetic phone conversations -fitting existing patient behavior.

How to help home-health teams stay connected to patients without overwhelming clinicians
or disrupting existing workflows.

Home health is complex. Staffing is tight.
Reimbursement is under pressure. And patients still need consistent, human care.

CareBestie exists to support that reality - not to oversimplify it.

Who
we are

We are a team of healthcare operators, technologists, and product builders with experience across home health, clinical operations, and healthcare technology.

We work closely with care teams to understand:

Where time is lost

Where patients fall through the cracks

Where technology creates friction instead of relief


Our approach is practical by design.

We build tools that fit into real workflows - not idealized ones.

Co Founder & CEO

Daniel Haven

Y Combinator alum and serial entrepreneur with successful exits in tech

Co Founder & CTO

David Ilievsky

Engineering leader with expertise in developer platforms and AI for digital health.

Linkedin profile

Senior advisor CareBestie

Bud Langham

Former EVP of Clinical Excellence & Strategy at Enhabit Home Health & Hospice

Linkedin profile

Senior advisor CareBestie

Renee Picard Walsh

Executive Home Healthcare Consultant

Linkedin profile

Senior advisor CareBestie

Juan Tuason

President & CEO of Paragon Home Care & Senior Care Entrepreneur

Linkedin profile

Senior advisor CareBestie

Lindsay Doak

Vice President of Data and Research @ Netsmart | HealthPivots

Linkedin profile

How we think about technology

We don’t believe technology should replace clinicians.

We believe it should support them quietly and responsibly.

CareBestie is designed to:

Handle routine, repetitive patient outreach

Surface early signals that require attention

Give care teams better visibility - without noise or overload


Clinical decisions always remain with humans.

Technology does the background work.

Monitoring Information

Agent vs User turns

16

14

Agent vs User words count

402

100

Agent vs User speaking time

1:54

1:29

Interruption ratio

20%

Who’s calling

Distribution of callers by role

Client

98

47.6%

Designed
for trust

Trust is not a feature - it’s a requirement in healthcare.

That’s why CareBestie is built with:

HIPAA compliance from day one

SOC 2 certification

Human oversight built into every escalation

Transparent, auditable workflows


We design for reliability first, speed second.

Who we
work with

CareBestie works with home-health organizations that:

Care deeply about patient experience

Want to reduce caregiver burden

Need solutions that fit into existing systems


Our customers include large, enterprise home-health organizations operating in complex clinical and regulatory environments.

We are focused on one thing:

Helping home-health teams deliver more continuous, responsive care -
without adding staff or complexity.

We don’t try to be everything to everyone.

We build deliberately, based on real-world needs.

Request a demo

Built for the realities of home health.

CareBestie connects with patients through natural, empathetic phone conversations -fitting existing patient behavior.

How to help home-health teams stay connected to patients without overwhelming clinicians
or disrupting existing workflows.

Home health is complex. Staffing is tight.
Reimbursement is under pressure. And patients still need consistent, human care.

CareBestie exists to support that reality - not to oversimplify it.

Who we are

We are a team of healthcare operators, technologists, and product builders with experience across home health, clinical operations, and healthcare technology.

We work closely with care teams to understand:

Where time is lost

Where patients fall through the cracks

Where technology creates friction instead of relief


Our approach is practical by design.

We build tools that fit into real workflows - not idealized ones.

Co Founder & CEO

Daniel Haven

Y Combinator alum and serial entrepreneur with successful exits in tech

Linkedin profile

Co Founder & CTO

David Ilievsky

Engineering leader with expertise in developer platforms and AI for digital health.

Linkedin profile

Senior advisor CareBestie

Bud Langham

Former EVP of Clinical Excellence & Strategy at Enhabit Home Health & Hospice

Linkedin profile

Senior advisor CareBestie

Renee Picard Walsh

Executive Home Healthcare Consultant

Linkedin profile

Senior advisor CareBestie

Juan Tuason

President & CEO of Paragon Home Care & Senior Care Entrepreneur

Linkedin profile

Senior advisor CareBestie

Lindsay Doak

Vice President of Data and Research @ Netsmart | HealthPivots

Linkedin profile

How we think about technology

We don’t believe technology should replace clinicians.

We believe it should support them quietly and responsibly.

CareBestie is designed to:

Handle routine, repetitive patient outreach

Surface early signals that require attention

Give care teams better visibility - without noise or overload


Clinical decisions always remain with humans.

Technology does the background work.

Call volume

Week

28

21

14

7

0

Total Calls

Urgent Calls

Non-urgent Calls

Monitoring Information

Agent vs User turns

16

14

Agent vs User words count

402

100

Agent vs User speaking time

1:54

1:29

Interruption ratio

20%

Who’s calling

Distribution of callers by role

Client

98

47.6%

Designed for trust

Trust is not a feature - it’s a requirement in healthcare.

That’s why CareBestie is built with:

HIPAA compliance from day one

SOC 2 certification

Human oversight built into every escalation

Transparent, auditable workflows


We design for reliability first, speed second.

Who we work with

CareBestie works with home-health organizations that:

Care deeply about patient experience

Want to reduce caregiver burden

Need solutions that fit into existing systems


Our customers include large, enterprise home-health organizations operating in complex clinical and regulatory environments.

We are focused on one thing:

Helping home-health teams deliver more continuous, responsive care - without adding staff or complexity.

We don’t try to be everything to everyone.

We build deliberately, based on real-world needs.

Built for the realities of home health.

Request a demo

CareBestie connects with patients through natural, empathetic phone conversations -fitting existing patient behavior.

How to help home-health teams stay connected to patients without overwhelming clinicians
or disrupting existing workflows.

Home health is complex. Staffing is tight.
Reimbursement is under pressure. And patients still need consistent, human care.

CareBestie exists to support that reality - not to oversimplify it.

Who
we are

We are a team of healthcare operators, technologists, and product builders with experience across home health, clinical operations, and healthcare technology.

We work closely with care teams to understand:

Where time is lost

Where patients fall through the cracks

Where technology creates friction instead of relief


Our approach is practical by design.

We build tools that fit into real workflows - not idealized ones.

Co Founder & CEO

Daniel Haven

Y Combinator alum and serial entrepreneur with successful exits in tech

Linkedin profile

Co Founder & CTO

David Ilievsky

Engineering leader with expertise in developer platforms and AI for digital health.

Linkedin profile

Senior advisor CareBestie

Bud Langham

Former EVP of Clinical Excellence & Strategy at Enhabit Home Health & Hospice

Linkedin profile

Senior advisor CareBestie

Renee Picard Walsh

Executive Home Healthcare Consultant

Linkedin profile

Senior advisor CareBestie

Juan Tuason

President & CEO of Paragon Home Care & Senior Care Entrepreneur

Linkedin profile

Senior advisor CareBestie

Lindsay Doak

Vice President of Data and Research @ Netsmart | HealthPivots

Linkedin profile

How we think about technology

We don’t believe technology should replace clinicians.

We believe it should support them quietly and responsibly.

CareBestie is designed to:

Handle routine, repetitive patient outreach

Surface early signals that require attention

Give care teams better visibility - without noise or overload


Clinical decisions always remain with humans.

Technology does the background work.

Monitoring Information

Agent vs User turns

16

14

Agent vs User words count

402

100

Agent vs User speaking time

1:54

1:29

Interruption ratio

20%

Who’s calling

Distribution of callers by role

Client

98

47.6%

Designed for trust

Trust is not a feature - it’s a requirement in healthcare.

That’s why CareBestie is built with:

HIPAA compliance from day one

SOC 2 certification

Human oversight built into every escalation

Transparent, auditable workflows


We design for reliability first, speed second.

Who we work with

CareBestie works with home-health organizations that:

Care deeply about patient experience

Want to reduce caregiver burden

Need solutions that fit into existing systems


Our customers include large, enterprise home-health organizations operating in complex clinical and regulatory environments.

We are focused on one thing:

Helping home-health teams deliver more continuous, responsive care - without adding staff or complexity.

We don’t try to be everything to everyone.

We build deliberately, based on real-world needs.

Request a demo