Structured Family Caregiving Intake Automation | CareBestie

Solutions

Company

Meet Michael.

Meet Michael.

Your 24/7 AI intake teammate. Michael responds instantly, screens eligibility, and routes every case, so your team can focus on care.

Your 24/7 AI intake teammate. Michael responds instantly, screens eligibility, and routes every case, so your team can focus on care.

EC

Emily Carter

Georgia

real call

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Michael
by CareBestie

duration

10:42

program

Family Caregiving

state

Georgia

status

Qualifying

Live Intake Conversation
Michael is screening eligibility in real time

EC

Emily Carter

Georgia

real call

Loading...

Michael
by CareBestie

duration

10:42

program

Family Caregiving

state

Georgia

status

Qualifying

Live Intake Conversation
Michael is screening eligibility in real time

Built for healthcare teams

Capabilities

What Michael handles.

What Michael handles.

Every compliance step. Every qualification check. Every routing decision - executed consistently, on every call.

Every compliance step. Every qualification check. Every routing decision - executed consistently, on every call.

Responds to inquiries immediately

Responds to inquiries immediately

Verifies Medicaid coverage

Verifies Medicaid coverage

Conducts family intake conversations

Conducts family intake conversations

Routes to the right program

Routes to the right program

Screens caregiver eligibility

Screens caregiver eligibility

Delivers required disclosures

Delivers required disclosures

Follows up on incomplete applications

Follows up on incomplete applications

Creates an auditable intake record

Creates an auditable intake record

Confirms critical information

Confirms critical information

How It Works

From first call to enrolled case.

From first call to enrolled case.

Every call answered, day or night.
When a family calls back, Michael picks up in under two seconds - 2 PM Tuesday or 2 AM Sunday - introduces himself, builds rapport, and continues right where the conversation left off.
03 / 03
Built-in, every call Every disclosure scripted. Every contact documented.
Michael delivers your required notices — HIPAA, estate recovery, and program-specific disclosures — as scripted on every call, then logs each one to your CRM with a timestamped transcript, by phone or text. Consistency by design, not by reminder.
02 / 03
Every applicant contacted. None left waiting.
Michael proactively calls and texts new applicants within minutes - and chases down anyone with a missing document or incomplete application, as many times as it takes, without an intake coordinator lifting a finger.
01 / 03
01
Intake & Conversion
24/7Answers inbound in under 2 seconds
02
Compliance
03
Family Experience
4.8/5rated by families

01 · 24/7

Every applicant contacted. None left waiting.

Michael proactively calls and texts new applicants within minutes, then follows up until every missing document is complete.

02 · Compliance

Every disclosure scripted. Every contact documented.

Michael delivers required notices exactly as scripted, then logs every call and text with a timestamped transcript.

03 · 4.8/5

Every call answered, day or night.

Families reach the same warm, consistent voice whenever they call back, with context carried forward from the last conversation.

why michael

Built for the work before enrollment.

Built for the work before enrollment.

Always Available

01

Always Consistent

02

Speaks Their Language

03

Always Available

01

Always Consistent

02

Speaks Their Language

03

A smarter way to manage family caregiver intake.

Start with a Pilot

A smarter way to manage family caregiver intake.

Start with a Pilot