Meet Michael.
Meet Michael.
Your 24/7 AI intake teammate. Michael responds instantly, screens eligibility, and routes every case, so your team can focus on care.
Your 24/7 AI intake teammate. Michael responds instantly, screens eligibility, and routes every case, so your team can focus on care.
EC
Emily Carter
Georgia
real call
Michael
by CareBestie
duration
10:42
program
Family Caregiving
state
Georgia
status
Qualifying
EC
Emily Carter
Georgia
real call
Michael
by CareBestie
duration
10:42
program
Family Caregiving
state
Georgia
status
Qualifying
Built for healthcare teams

Capabilities
What Michael handles.
What Michael handles.
Every compliance step. Every qualification check. Every routing decision - executed consistently, on every call.
Every compliance step. Every qualification check. Every routing decision - executed consistently, on every call.
Responds to inquiries immediately
Responds to inquiries immediately
Verifies Medicaid coverage
Verifies Medicaid coverage
Conducts family intake conversations
Conducts family intake conversations
Routes to the right program
Routes to the right program
Screens caregiver eligibility
Screens caregiver eligibility
Delivers required disclosures
Delivers required disclosures
Follows up on incomplete applications
Follows up on incomplete applications
Creates an auditable intake record
Creates an auditable intake record
Confirms critical information
Confirms critical information
How It Works
From first call to enrolled case.
From first call to enrolled case.
01 · 24/7
Every applicant contacted. None left waiting.
Michael proactively calls and texts new applicants within minutes, then follows up until every missing document is complete.
02 · Compliance
Every disclosure scripted. Every contact documented.
Michael delivers required notices exactly as scripted, then logs every call and text with a timestamped transcript.
03 · 4.8/5
Every call answered, day or night.
Families reach the same warm, consistent voice whenever they call back, with context carried forward from the last conversation.
why michael

