Recover Missed Patients After Discharge | CareBestie

Capture re-admissions from discharged patients

Capture re-admissions from discharged patients

Capture re-admissions from discharged patients

CareBestie identifies hidden care needs after discharge - and turns them into qualified referrals.

Trusted by home
health clients

Trusted by home
health clients

Most agencies lose visibility after discharge


and miss patients who still need care.

Most agencies lose visibility after discharge


and miss patients who still need care.

0%

0%

40%

of discharged patients 
show new needs

0%

0%

~60%

of those
are clinically relevant

0%

0%

~20%

convert
into referrals

How it works

How it works

01
Call
We call every discharged patient
02
Understand
03
Surface

Solutions

Company

Solutions

Company

“CareBestie improves patient satisfaction post-discharge while creating a new referral channel”

“CareBestie improves patient satisfaction post-discharge while creating a new referral channel”

“CareBestie improves patient satisfaction post-discharge while creating a new referral channel”

VP of Home Health Operations

Talk to our team

What is this worth for your agency?

What is this worth for your agency?

What is this worth for your agency?

Discharge-to-Community Outreach

$3 PMPM

per member per month

Reaches discharged patients automatically

Detects new care needs through real conversations

Surfaces qualified re-engagement opportunities

Estimate your recovered revenue

Active daily census
Average episode value
Typical range: $3,000–$3,600
Estimated monthly funnel
Discharged
250
Needs detected
28
Qualified referrals
10
Estimated impact on your revenue
10.0x ROI
Your $3,000 investment returns $30,000
$30,000 / month
Based on a conservative ~4% referral rate
10 referrals × $3,000
Revenue / cost: $30,000 / $3,000

Discharge-to-Community Outreach

$3 PMPM

per member per month

Reaches discharged patients automatically

Detects new care needs through real conversations

Surfaces qualified re-engagement opportunities

Estimate your recovered revenue

Active daily census
Average episode value
Typical range: $3,000–$3,600
Estimated monthly funnel
Discharged
250
Needs detected
28
Qualified referrals
10
Estimated impact on your revenue
10.0x ROI
Your $3,000 investment returns $30,000
$30,000 / month
Based on a conservative ~4% referral rate
10 referrals × $3,000
Revenue / cost: $30,000 / $3,000

Where we create impact

Where we create impact

Post-discharge follow-up

Post-discharge follow-up

Engage discharged patients within the critical window for better outcomes.

Engage discharged patients at regular intervals using the power of voice and texts for better outcomesץ

Engage discharged patients at regular intervals using the power of voice and texts for better outcomes.

+32%

<30%

Engagement rate

connectivity lift

across 4 agencies

compared to call campaigns

After-hours patient support

After-hours patient support

Capture missed calls and patient needs when your team is offline.

+27%

+75%

More conversions

of call handled without human intervention

Based on after-hours call data

Welcome calls

Welcome calls

Proactively connect with new patients to improve start-of-care experience.

+18%

95%

+95%

Patient satisfaction

reached within 30 hours

Measured within first 7 days

Patient satisfaction

Patient satisfaction

Identify friction points early and improve experience across the entire journey.

+22%

+70%

Higher HCAHPS scores

response rate

Across multiple implementations

Trusted by home
health clients

Trusted by home
health clients