Making home-based care feel continuous - not reactive.
CareBestie adds continuity between visits, so small issues don’t become big ones - and patients feel supported throughout their episode of care.
“Care doesn’t fail during visits. It fails between them.”
A missed visit
A late-night call
A problem discovered too late
The problem we’re solving
Home-health teams are under more pressure than ever.
And the system isn’t built to see what happens between visits.
Most agencies are flying blind between visits.
CMS reimbursement is tightening
Patients need more touchpoints
Clinicians have less time
How we believe technology should be used
We don’t believe AI replaces clinicians.
We believe it should support them quietly and responsibly.
Handle routine check-ins and outreach
Surface early signals that matter
Give care teams better visibility - without noise
What we’re building
CareBestie is a voice-based engagement layer for home health.
It continuously checks in with patients by phone, captures real-time signals, and escalates when human care is needed - without adding operational burden.
The goal isn’t more activity.
The goal is clearer understanding of when and where care teams should act.
“Patient engagement isn’t the goal.
Clarity is.”
Call volume
Week
28
21
14
7
0
Jan 01
Jan 02
Jan 03
Jan 04
Jan 05
Jan 06
Jan 07
Total Calls
Urgent Calls
Non-urgent Calls
Monitoring Information
Agent vs User turns
16
14
Agent vs User words count
402
100
Agent vs User speaking time
1:54
1:29
Interruption ratio
20%
Who’s calling
Distribution of callers by role
Client
98
47.6%
Built for real home-health operations
The goal isn’t more activity. It’s knowing when and where to act.
CareBestie is designed around the realities agencies live with every day:
Tight staffing
After-hours strain
Complex compliance requirements
Existing EMRs and systems that can’t be disrupted
That’s why we design for:
Phone-based patient engagement
Seamless integration into existing workflows
Human oversight at every point of escalation
Healthcare-grade privacy and security
Trust and responsibility
Working in healthcare means earning trust - every day.
We are committed to building CareBestie responsibly:
Designed for HIPAA-aligned environments
SOC 2 certified
Transparent, auditable, and reliable by default
Our goal isn’t to move fast at all costs.
It’s to build something teams can depend on.
“If teams can’t depend on it at 2am, it doesn’t belong in care.”
Looking ahead
As care continues to move into the home, the need for better visibility will only grow.
Staffing will remain constrained.
Patient expectations will continue to rise.
Our mission remains constant:
Make care feel manageable again - for patients, caregivers, and the teams supporting them.
Request a demo
Looking ahead
As care continues to move into the home, the need for better visibility will only grow.
Staffing will remain constrained.
Patient expectations will continue to rise.
Our mission remains constant:
Make care feel manageable again - for patients, caregivers, and the teams supporting them.
Request a demo
Making home-based care feel continuous - not reactive.
CareBestie adds continuity between visits, so small issues don’t become big ones - and patients feel supported throughout their episode of care.
“Care doesn’t fail during visits. It fails between them.”
A missed visit
A late-night call
A problem discovered too late
The problem we’re solving
Home-health teams are under more pressure than ever.
And the system isn’t built to see what happens between visits.
Most agencies are flying blind between visits.
CMS reimbursement is tightening
Patients need more touchpoints
Clinicians have less time
What we’re building
CareBestie is a voice-based engagement layer for home health.
It continuously checks in with patients by phone, captures real-time signals, and escalates when human care is needed - without adding operational burden.
The goal isn’t more activity.
The goal is clearer understanding of when and where care teams should act.
“Patient engagement isn’t the goal. Clarity is.”
Call volume
Week
28
21
14
7
0
Total Calls
Urgent Calls
Non-urgent Calls
Monitoring Information
Agent vs User turns
16
14
Agent vs User words count
402
100
Agent vs User speaking time
1:54
1:29
Interruption ratio
20%
Who’s calling
Distribution of callers by role
Client
98
47.6%
Trust and responsibility
Working in healthcare means earning trust - every day.
We are committed to building CareBestie responsibly:
Designed for HIPAA-aligned environments
SOC 2 certified
Transparent, auditable, and reliable by default
Our goal isn’t to move fast at all costs.
It’s to build something teams can depend on.
“If teams can’t depend on it at 2am, it doesn’t belong in care.”
Looking ahead
As care continues to move into the home, the need for better visibility will only grow.
Staffing will remain constrained.
Patient expectations will continue to rise.
Our mission remains constant:
Make care feel manageable again - for patients, caregivers, and the teams supporting them.
How we believe technology should be used
We don’t believe AI replaces clinicians.
We believe it should support them quietly and responsibly.
Handle routine check-ins and outreach
Surface early signals that matter
Give care teams better visibility - without noise
How we believe technology should be used
We don’t believe AI replaces clinicians.
We believe it should support them quietly and responsibly.
Handle routine check-ins and outreach
Surface early signals that matter
Give care teams better visibility - without noise
Built for real home-health operations
The goal isn’t more activity. It’s knowing when and where to act.
CareBestie is designed around the realities agencies live with every day:
Tight staffing
After-hours strain
Complex compliance requirements
Existing EMRs and systems that can’t be disrupted
That’s why we design for:
Phone-based patient engagement
Seamless integration into existing workflows
Human oversight at every point of escalation
Healthcare-grade privacy and security
Making home-based care feel continuous - not reactive.
CareBestie adds continuity between visits, so small issues don’t become big ones - and patients feel supported throughout their episode of care.
“Care doesn’t fail during visits. It fails between them.”
A missed visit
A late-night call
A problem discovered too late
The problem we’re solving
Home-health teams are under more pressure than ever.
And the system isn’t built to see what happens between visits.
Most agencies are flying blind between visits.
CMS reimbursement is tightening
Patients need more touchpoints
Clinicians have less time
What we’re building
CareBestie is a voice-based engagement layer for home health.
It continuously checks in with patients by phone, captures real-time signals, and escalates when human care is needed - without adding operational burden.
The goal isn’t more activity.
The goal is clearer understanding of when and where care teams should act.
“Patient engagement isn’t the goal.
Clarity is.”
Call volume
Week
28
21
14
7
0
Total Calls
Urgent Calls
Non-urgent Calls
Monitoring Information
Agent vs User turns
16
14
Agent vs User words count
402
100
Agent vs User speaking time
1:54
1:29
Interruption ratio
20%
Who’s calling
Distribution of callers by role
Client
98
47.6%
Trust and responsibility
Working in healthcare means earning trust - every day.
We are committed to building CareBestie responsibly:
Designed for HIPAA-aligned environments
SOC 2 certified
Transparent, auditable, and reliable by default
Our goal isn’t to move fast at all costs.
It’s to build something teams can depend on.
“If teams can’t depend on it at 2am, it doesn’t belong in care.”
Looking ahead
As care continues to move into the home, the need for better visibility will only grow.
Staffing will remain constrained.
Patient expectations will continue to rise.
Our mission remains constant:
Make care feel manageable again - for patients, caregivers, and the teams supporting them.
Request a demo
How we believe technology should be used
We don’t believe AI replaces clinicians.
We believe it should support them quietly and responsibly.
Handle routine check-ins and outreach
Surface early signals that matter
Give care teams better visibility - without noise
How we believe technology should be used
We don’t believe AI replaces clinicians.
We believe it should support them quietly and responsibly.
Handle routine check-ins and outreach
Surface early signals that matter
Give care teams better visibility - without noise
Built for real home-health operations
The goal isn’t more activity. It’s knowing when and where to act.
CareBestie is designed around the realities agencies live with every day:
Tight staffing
After-hours strain
Complex compliance requirements
Existing EMRs and systems that can’t be disrupted
That’s why we design for:
Phone-based patient engagement
Seamless integration into existing workflows
Human oversight at every point of escalation
Healthcare-grade privacy and security