Real Conversations. Proven Value.
Real Conversations. Proven Value.

Caregiver follow‑up on application

Natural check ins that feel like real company

Inquiring about part-time care for Mom

Concerned patient needs escalation to on-call

Intake conversation in Spanish

Discharge to community - 90 day check-in call

Confirming Nurse visit for concerned Senior

Caregiver follow‑up on application

Natural check ins that feel like real company

Inquiring about part-time care for Mom

Concerned patient needs escalation to on-call

Intake conversation in Spanish

Discharge to community - 90 day check-in call

Confirming Nurse visit for concerned Senior

Caregiver follow‑up on application

Natural check ins that feel like real company

Inquiring about part-time care for Mom

Concerned patient needs escalation to on-call

Intake conversation in Spanish

Discharge to community - 90 day check-in call

Confirming Nurse visit for concerned Senior
Daily Demand
and Urgency
Daily Demand
and Urgency
Staff to real spikes; urgent mix shows where RNs are needed.
Staff to real spikes; urgent mix shows where RNs are needed.
Prioritize Prospect Calls
Prioritize Prospect Calls
Auto‑tag roles; route prospects to intake immediately, even after hours.
Auto‑tag roles; route prospects to intake immediately, even after hours.
Escalation Hotspots
Escalation Hotspots
Find topics that escalate most and fix policy or training.
Find topics that escalate most and fix policy or training.
Why Callers Reach Out
Why Callers Reach Out
Reason trends tune scripts and reduce callbacks.
Reason trends tune scripts and reduce callbacks.
On‑Call Pickup and Speed
On‑Call Pickup and Speed
See pick‑up rate and time‑to‑answer for each on‑call tier.
Every conversation lands here.
From the calls above, every conversation lands here—organized by caller, reason, urgency, outcome, and duration—with an EHR note ready for your team.
Patient Call DashboardReal support, in action.
Real support, in action.


Paragon Home Care uses CareBestie to handle out of business hour calls with AI. It helps them respond faster, miss fewer calls, and keep their team focused on care.
Paragon Home Care uses CareBestie to handle out of business hour calls with AI. It helps them respond faster, miss fewer calls, and keep their team focused on care.

Paragon Home Care
Paragon Home Care
Using CareBestie to manage their call center
